Ordering from GMX Radiators...
Placing an order on the GMX Radiators Website is easy and you can pay with either a Credit or Debit Card, by Cheque.
Online Ordering To order online, simply click the products button in the left hand menu and navigate through the various sections to find the product you would like to buy. Once you have selected your chosen product, click 'Buy' button! Your order will then be added to your virtual 'Shopping Basket' where at you can choose to either continue shopping for other items, or you can 'Checkout' and pay for your goods.
Checkout Procedure During the checkout procedure you will be asked for your name, address and payment details (ie: credit card information). Please ensure that your details are entered correctly to enable us to process your order without delay.
By Telephone Our phone lines are open 10.00 - 17.00 Monday to Thursday & 10.00 - 15.00 Friday,
call: +44 (0) 1371 850729.
By Mail You can order by mail in two ways, simply use the online order facility to place items into your 'Shopping Basket' exactly the same as if you were ordering online. Fill in all your details as if you were about to place an online order (you can even fill in your credit card information if you wish to pay that way) - but DO NOT press the "Place Order" button at the end. Instead, all you need to do is click the print button in the top right corner and this will create a printed order form for you to post to us with your Cheque, Postal Order or Credit/Debit Card details.
Alternatively if you prefer and do not want to go through the online ordering process you can download our printable order form here and post it to us: Printable Order Form.
Delivery For stock items, delivery is normally next day in England and Wales but can take a little longer in the remote areas of Scotland. Please contact us for specific delivery times overseas. In the event of any items being out of stock, you will be notified of any delay. For custom products and individually made items please allow up to a maximum of six weeks for delivery. Please contact us if you would like us to estimate an approximate delivery date for your order.
Delivery Charges Our checkout will calculate the cost of Postage and Packing. Please contact us for any Special Delivery rates to overseas countries not listed in our checkout.
VAT & Prices All of our prices include VAT at 15%. Prices on the website are subject to change without prior notice. E&OE.
Returns.
Returns will be subject to a handling charge of 15%, if the items have been supplied correctly. |